Your High-Touch Medical Logistics Partner for Southeast Michigan
Medical & Diagnostic Labs
Clinics
Veterinary Practices
Hospitals
Pharmacies
Senior Living Facilities
Home Health Care
Physician Practices
Your Priorities,
Our Commitment
More than a courier, we’re your trusted medical logistics partner, giving you confidence and peace of mind knowing that every delivery is handled with care.
Communication
Visibility & Tracking
Reliability
- A Real Person, Just a Call Away
- Proactive Updates
- Rapid Response When Something Changes
- Real-Time Status
- Pickup/Delivery Confirmation
- Chain-Of-Custody Visibility
- On-Time Performance
- Consistent Drivers
- Dependable Pickup Windows
Built Around
Three Service Tiers
Whether you need the same scheduled route every morning or a rapid response for a single urgent specimen, Kilele has a service tier built for it.
Standard Route Service
Scheduled Morning Pickup
Same stops, same time, every day. A dependable route built around your facility's schedule.
On-Time Delivery
Specimens reach your lab on schedule, with a courier you can rely on every single day.
Flat Daily Pricing
No hidden fees, no fuel surcharges. Transparent flat daily pricing you can budget around.
Built for Daily Volume
Ideal for labs and clinics that need the same reliable pickup, day in and day out.
STAT / Urgent Run Service
Rapid Response
A 30-minute to 1-hour response window when a specimen can't wait for the next scheduled route.
Available Monday – Friday
On-demand urgent pickups available across the business week, whenever you need them.
Simple Per-Run Pricing
One base rate plus mileage beyond a set radius — predictable, no surprises.
HIPAA Certified
Trained to handle protected health information (PHI) with confidentiality, security, and professionalism
Monthly Retainer Available
Logistics Optimization
We take the friction out of your logistics.
Chain of Custody Tracking
End-to-end tracking and documentation of your shipment from pickup through delivery,
Locked-In Pricing
Predictable, locked-in monthly pricing built for high-volume clients.
White-Glove Logistics
A premium service where the courier handles the entire process rather than simply transporting an item.
Every Route, On Time, With Care!
No hidden fees. No fuel surcharges. You know exactly what you're paying every week — and exactly when your specimens will arrive.
Ready to Simplify Your Pickups?
Tell us your routes, availability, and service area, and we’ll work around your schedule. Most requests get a same-day response.
(310) 922-3549
HIPAA Certified: Every engagement is handled with care and confidentiality. Your patients’ information stays protected at every step.
Partnership-Focused: One dedicated courier who knows your routes, your stops, and your standards. Reachable when you need us!
Simple and Transparent: Flat, transparent pricing with no fuel surcharges. You know exactly what you're paying, every week.
Frequently Asked Questions
Do you handle HIPAA-protected materials?
Yes. Every pickup and delivery is handled with HIPAA-conscious care, and confidentiality is built into every client engagement.
What areas do you currently serve?
Kilele proudly serves Southeast Michigan today, with plans to expand as the business grows.
How fast can you respond to a STAT request?
STAT and urgent runs get a 30-minute to 1-hour response window, Monday through Friday.
How is pricing determined?
Pricing depends on your route, volume, and service tier. Request a quote and we'll follow up with exact numbers by emailno hidden fees, ever.