Three Ways to Work With Kilele
Standard scheduled routes, STAT urgent runs, or a monthly retainer — every tier is built around dependable, HIPAA-conscious specimen transport.
Standard Route
STAT / Urgent Run
Monthly Retainer
Built Around How Your Facility Actually Runs
Whether you need the same scheduled route every morning, a rapid one-off run for a single urgent specimen, or guaranteed priority as a high-volume client, Kilele has a service tier built for it. Every tier shares the same commitment: on-time delivery, transparent pricing, and HIPAA-conscious handling from pickup to drop-off.
The core, dependable offering — scheduled, recurring courier routes with the same stops, the same time, every day.
Scheduled Morning Pickup:
Your route runs on the same schedule every morning, so your team always knows when to expect us.
All Stops, One Run:
Every stop on your route is covered in a single scheduled trip, start to finish.
On-Time Delivery:
Specimens reach your facility on schedule, every time.
No Hidden Fees:
Transparent flat daily pricing, no fuel surcharges, ever.
Flat daily route rate — request a quote for exact pricing.
On-demand, unscheduled urgent pickups for time-sensitive specimens that can't wait for the next scheduled route.
30-Minute to 1-Hour Response:
Rapid response for the specimens that simply cannot wait.
Available Monday Through Friday:
On-demand urgent pickups whenever you need them during the business week.
Simple Per-Run Pricing:
One base rate plus mileage beyond a set radius, predictable every time.
No Scheduling Required:
Call when you need us — no standing route commitment.
Per-run rate — base fee plus mileage beyond a set radius.
A guaranteed-availability arrangement offered to established clients after a proven track record of reliable service.
Guaranteed Morning Priority:
A flat monthly fee secures priority standing on your morning route.
Set Number of Service Days:
Covers an agreed number of included service days each month.
Locked-In Pricing:
Predictable monthly pricing built for high-volume clients.
Earned Through Reliability:
Offered once we've proven consistent, on-time service together.
Flat monthly fee — reserved for established, high-volume clients.
Ready to Build Your Route?
Tell us your stops, your schedule, and your volume — we'll follow up with a custom quote by email.
(310) 922-3549
Why Clients Trust Kilele
The same route, the same driver, the same reliable timing, day after day.
Work with a real, dedicated courier who knows your route, not a call center.
HIPAA certified! Care and privacy built into every engagement.
Frequently Asked Questions
Can I switch between service tiers as our needs change?
Yes. As your volume changes, we'll adjust your route, move you to STAT-only support, or set up a monthly retainer — just reach out.
Do you work weekends or holidays?
Standard routes and STAT/Urgent runs currently operate Monday through Friday. Contact us to discuss exceptions for your facility.
How does onboarding work?
Request a quote, and we'll follow up to confirm your stops, schedule, and any handling requirements before your first scheduled route.
Is there a contract or minimum commitment?
Standard Route and STAT service are billed per route or per run. The Monthly Retainer is reserved for established clients with a proven track record.